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Every company knows that phone calls MUST be answered. Why? Each caller might be a potential client or lead! Missing a call is NOT an option. Answering the call is not enough though, the call needs to be routed correctly and the caller needs to sense that he is valued and respected. How can this be achieved?
By ensuring that the following does not happen: Click here to read more »
The simple answer to that question should be “Yes” as every business needs to have their network assessed at least once a year. In the real world, this is not always the case as there are businesses that have never had their network assessed by an outside IT company or by their own IT staff. What type of things should be considered when determining whether to do an assessment or not?
You may want to ask yourself the following: Click here to read more »
Nassau, Bahamas (January 15, 2012) – Xennix Ltd. (www.xennix.com), a Business Technology Consulting Firm in the Bahamas, is pleased to announce the hiring of Duwaine Winder as a Business Technology Consultant and Systems Engineer. Mr. Winder will be an Account Manager who will be care for a a number of clients business’ technical needs. He will also work with a number of vendors and partners to ensure that clients always get the best SMB technology solutions.
Before joining the Xennix Team, Mr. Winder worked for a major utility company in the Bahamas and has almost 20 years of experience in the telecommunications industry. Mr. Winder holds a Bachelor of Science Degree in Electronics Engineering Technology; a Master’s Degree in Business Administration and a Master’s Degree in Network and Communications Management. He is also a Cisco Certified Network Associate (CCNA).
We are coming to the end of 2011 and you might find yourself facing end of the year deadlines, or you may be planning your financial budget for next year. However, one item that may get overlooked and that needs to be reviewed is your company’s existing IT policies.
How often should IT policies be reviewed?
Yes, although telework has its critics – advancements in technology allows us to work from anywhere, any place, at any time. So, why not take advantage of this for your company? Telecommuting is a perk that can be offered to your employees. Why would you do it? Most valuable employees do not want and most of the time, do not need to be chained to a desk every single day from 8am -5pm. More and more companies are adopting telecommuting and are allowing their employees to work from home once a week or more depending on the circumstances.
Tablets are all the rage and it’s easy to understand why. They are compact, sleek, and the touch screen makes reading e-mails or watching videos a breeze. There is also a plethora of options when it comes to tablets, such as Cisco, Lenovo, Samsung, Apple, Toshiba, BlackBerry, Acer, ViewSonic, and many more are manufacturing tablets.
According to research firm Gartner Inc[i], it is estimated that in 2012, 108.2 million tablets will be sold[ii]. So, it seems that for consumers, purchasing a tablet is an easy choice, but what about businesses? Would it be a wise investment to purchase tablets for your employees? What should you consider when purchasing tablets for business?
What do you do when you see the following prompt “updates ready to install”? If you allow the updates to run, congratulations! You are playing a part on keeping your computer up to
date, and possibly saving yourself from a nasty virus. However, the other option is the one that is most use, “ignore”. The “ignore” option gets used quite often because the user might feel that they don’t have time to update, or they might not know what to do when they see a prompt. These reasons can make us vulnerable to hackers, who look for loopholes and security breaches in programs we use daily. Hackers have a full time job, and sometimes as soon as an update is done they are already looking for ways to exploit it. Therefore, software providers are constantly creating updates also called patches which address loopholes, security breaches, and bugs that are found in the software. Sometimes, there are urgent or critical updates that need to be installed immediately in order to avoid the latest hacker attack.
However, updates are not always created to fix bugs sometimes they are to enhance or add features to the software. For example, a new feature might be added to make an application more user friendly or to plug in to another application.
SharePoint is a web based application developed by Microsoft to allow you to set up websites to share information with others, manage documents, publish reports, and create/manage communities which aid in the collaboration of projects. Therefore, SharePoint has benefits for all businesses, whether you are small or a large enterprise.
According to an article by Computerworld[i] In 2008, Microsoft reported more than 100 million users for SharePoint. Of course by now the number has increased tremendously. However, even though some companies have SharePoint they are not utilizing it to its fullest potential and others have been hesitant to start.
The answer is simple: control and compliance. Granted, many businesses have compliance policies that are made verbally with staff/employees, but it is wise to have a way to implement a control and compliance policy for any network no matter the size. Aside from compliance, what could you possibly need to control on your network once antivirus is working?
As a Sophos partner, Xennix has been deploying Sophos for antivirus and antimalware solutions for over 7 years including device control, application control and even more. From our experience, we have seen how beneficial it is to have a solution that can be managed centrally, deployed network-wide with control over compliance, all in one package.
In our line of business, we have seen firsthand how many businesses have lost money and time by buying into the wrong technology or service. In essence, they have suffered from hiring the wrong IT provider or consultant. This is the reason why in this blog Xennix would like to highlight key questions to ask before purchasing equipment, software, or services from an IT provider/consultant.
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