In the past, businesses had to deal with their infrastructure being segmented into the following general areas:

i) Phone system, which was separate from their network infrastructure
ii) Instant messaging
iii) Email communications
iv) Security cameras
v) Address books and more…

To administrate all of these differing systems can be expensive and cumbersome to maintain.

Today’s networks now are Unified. For the SMB market, both Cisco and Microsoft have products that can take care of all of your network and communications needs.

At Xennix, we pride ourselves on using the same technologies that we recommend for clients and can attest to how efficient and organized a Unified System can make your company. The savings are also quite impressive on upfront costs and maintenance.

As an example, Cisco has made public their own statistics about using their own Unified Communications: Click here for the link.

“Create, Innovate, and Respond Faster – Now you can combine all forms of business communications into a single, unified solution to help your employees, customers, suppliers, and partners communicate with each other, quickly and easily, without obstacles.

Less Travel, More Productivity – By using its own TelePresence solutions, WebEx and standard audio-video conferencing, Cisco cut travel expenses by approximately US$400 million per year. Cisco also:

● Shortened its average sales cycle by five days
● Improved sales closure rates by two percent (valued at US$127 million)
● Increased productivity for senior and executive management and other experts (valued at US$42 million)

Better Communication Improves Results -
● Organizations using unified communications clients saved an average of 32 minutes per day, per employee
● The use of softphones saved an average of US$1,727 per month in cell phone and long distance charges
● Those using integrated voice and Web conferencing reported a 30 percent reduction in conferencing expenses
● Employees saved 43 minutes per day because of more efficient message management

In fact, roughly 70 percent of Fortune 500 companies now use Cisco Unified Communications to build competitive advantage.”